Cambrian College Looking for Departmental Support Officer, School of Business, Creative Industries, and IT (Internal/External) at Sudbury, MA Full Time

Position Summary

Cambrian College’s School of Business, Creative Industries, and Information Technology requires a full-time Department Support Officer beginning November 2023.

Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.

Duties and Responsibilities

• Provide operational/program support to the Dean including the identification, coordination, analysis, and communication of key matters and critical issues/concerns raised by stakeholders including students, faculty, other college departments, and community associates.
• Act as the point of contact between the Dean and the School to manage issues through appropriate linkages and protocol; handle urgent matters on behalf of the Dean regarding program matters.
• Represent the Dean in dealing with student inquiries; maintain liaison with various College departments.
• Provide students with information related to admission, transfer credits, add/drop applications, withdrawals, special timetables, and prior learning assessment and recognition.
• Facilitate the loading process; enter group projections, verify locked-in curriculum, review start-up reports, run exception reports and identify areas needing attention, develop loading charts for all programs including General Education where applicable, enter loading data provided by the Dean, coordinate the printing and distribution of loading sheets and SWFs, and update SWFs to reflect audited enrolment.
• Liaise with Admissions and Registrar offices regarding curriculum, admission requirements, registration, student data on Banner, and related policies and procedures; liaise with students to resolve issues; work with Scheduling Specialist on scheduling issues.
• Coordinate and prepare response requests including notes, meetings, and correspondence.
• Compose presentations, reports, tables, charts, and correspondence on behalf of the Dean; ensure proper follow-up and processes to expedite material within set timelines and ensure quality control.
• Compile information and compose material and correspondence related to the School and its programs.
• Develop and maintain a database to generate program maps; work with coordinators to ensure curriculum changes are submitted correctly following Enrolment Centre processes and procedures.
• Maintain a database for student placement information, generate reports, and correspond with placement hosts; liaise with faculty and program coordinators to develop calendar submissions and to maintain a website home page.
• Represent and promote the College’s interest and goals in public forums; coordinate department involvement in registration, Open House, Cambrian Day, and other special events with little oversight.
• Prepare, coordinate, and monitor the departmental and School budget; compile and analyse financial data; estimates and reports; provide recommendations to the Dean as to the appropriate course of action.
• Provide the Dean with analysis regarding part-time needs in the department; organize postings, arrange interviews, and participate in the onboarding process of new part-time staff.
• Initiate, plan, and carry out special projects and assignments on behalf of the Dean to address program issues; compile and analyse student-retention data, coordinate book orders for students, etc.

Qualifications

Required:

• Three-year postsecondary diploma or degree in business or an equivalent field. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application).
• Five years of direct, relevant experience in an administrative assistant position with direct project management experience.
• Experience working in a high demanding environment that required balancing of multiple tasks simultaneously with frequent interruptions.
• Excellent customer service, communication, research, and analytical skills.
• Excellent interpersonal skills and the ability to exercise tact and good judgment.
• Collaborative professional who promotes teamwork and works cohesively within a team-oriented environment.
• Proficiency in Microsoft Office software (Word, Excel, Outlook) and proficiency in the use of the Internet.

Assets/Preferred

• Experience working in a post-secondary environment.

Required Information

To be considered, candidates must provide the following as an attachment:

• Educational documents
• WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University

Cambrian College offers the following benefits to full-time Support Staff employees:

Vacation Days

• 15 Vacation Days (after one year of continuous service)

Mandatory Benefits

• Basic Life Insurance
• Accidental Death and Dismemberment
• Short Term Disability
• Long Term Disability
• Extended Health Care
• Dental Care
• Vision Care
• Hearing Care
• Pension Plan

Optional Health Care Benefits

College Employees Can Purchase The Following Benefit Plans

• Supplementary Life Insurance
• Employee Optional Life Insurance
• Dependent Life Insurance
• Spousal Optional Life Insurance
• Critical Illness

CAAT Pension Plan

Our employee benefit plan package includes a defined benefit pension to help you create a secure future. The CAAT Penion Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

CAAT makes it easy for you to build stable, secure retirement income while you work.

Explore a career choice with a pension at http://www.caatpension.ca/dbprime-pensions-for-talent

Employee Perks

• Education and Technology Loan Plan
• Tuition Subsidy Program
• Higher Education Funding
• Technology Loan Plan
• Family Tuition Bursary Program
• Discounted Access to Fitness Facility/Fitness Classes

We also offer have a variety of employee discounts available at retailers

01

Do you have a minimum of a three-year postsecondary diploma or degree in business or an equivalent field?

• Yes
• No

02

In what field is your diploma or degree?

03

Do you have five years of direct, relevant experience in an administrative assistant position with direct project management experience?

• Yes
• No

04

Do you have experience working in a high demanding environment that required balancing of multiple tasks simultaneously with frequent interruptions?

• Yes
• No

05

Please briefly describe your related experience.

06

Please rate your proficiency in the use of Microsoft Office software (Word, Excel, Outlook)

• Expert
• Advanced
• Intermediate
• Novice
• Fundamental Awareness
• No experience or exposure

07

Please rate your proficiency in the use of the Internet.

• Expert
• Advanced
• Intermediate
• Novice
• Fundamental Awareness
• No experience or exposure

08

Do you have experience working in a post-secondary environment?

• Yes
• No

Required Question