Broward County Government Looking for Human Services Coordinator at Fort Lauderdale, FL Full Time

The Broward County Board of County Commissioners is seeking qualified candidates for a Human Services Coordinator position.

General Description

Provides advanced social case management, counseling, and/or coordination of services in an assigned human services program.

Works under general supervision, independently developing work methods and sequences.

Minimum Education And Experience Requirements

Requires a Bachelor’s degree from an accredited college or university with major coursework in mental health counseling, marriage and family counseling, counseling education, social work, psychology, gerontology, or other closely related field based upon area of assignment.

Requires one (1) year of direct client social case work/counseling in either an addiction/substance abuse treatment or mental health facility/program, crisis intervention or clinical setting, or in a community resource eligibility center.

Special Requirements

Depending upon area of assignment, may be required to work nights/weekends/holidays.

Special Certifications and Licenses

Required to have a valid Florida Class E Driver’s License.

Preferences

Master’s Degree in related field

Certified case manager (CCMC) or related certification

Bilingual (English/Creole or English/Spanish)

Duties And Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Provide holistic and comprehensive case management services (intake, assessment, care and discharge planning).
• Maintain a caseload; conduct required customer contact and field visits.
• Open and maintain case records for case management services and tracking, and make recommendations to supervisor concerning specific cases and services.
• Ensure that all forms are completed accurately. Obtain, review and verify that documents submitted are in compliances with policies and procedures.
• Advocate on behalf of customers for services, basic needs, and other related issues. Assist customers with accessing/applying for benefits and services.
• Participate in case staffings and consultations, and in staff meetings.
• Prepare correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
• Coordinate and deliver agency services.
• Perform needs and comprehensive assessments; develops or updates the service plans with clients to address their needs and to facilitate referrals to appropriate agencies, service providers, or facilities;
• Counsel clients, individually or in groups, and/or their families, to facilitate achieving service plan goals, developing life skills, and/or mitigating inappropriate behavior.
• Perform follow-ups as needed.
• Ability to use a variety of office software applications, including database, spreadsheet, and/or presentation applications to prepare a variety of documents, forms, and/or related materials.
• Conduct outreach and networking services, as well as program orientations.
• Provide prompt, efficient and responsive services and documentation of work completed.
• Ability to multi-task and prioritize.
• Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

SPECIAL INFORMATION

County Core Competencies

All Broward County employees strive to demonstrate the County’s four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans With Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Professional Standards/Human Rights Section.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.