Bridge for Billions Looking for Social Media Manager at Madrid Full Time

About Us

As one of the largest entrepreneurship networks globally, Bridge for Billions creates, designs, and manages entrepreneurship programs with foundations, corporations, and public entities that have benefited more than 3,400 entrepreneurs in more than 100 countries. Its objective is to facilitate access to entrepreneurial support for all types of entrepreneurs with a common purpose: to boost innovation that solves the problems that truly matter, generate economic growth, and new decent job opportunities.

Bridge for Billions, recognized by Forbes 30 Under 30, Ashoka, and Acumen, has worked with more than 100 organizations such as Coca-Cola, Accenture or BMW, and institutions such as the United Nations in the development of entrepreneurship programs that support diverse entrepreneurs in the creation of innovative solutions for today’s most pressing issues. In 7 years, Bridge has grown to a team of more than 50 people from 17 nationalities, with headquarters in Madrid, where most of our team is based; an emerging LatAm HQ in Antigua, Guatemala, with a few team members; and a few people based in different places around the world.

JOB MISSION

We are looking for a Social Media Manager to join our Marketing and Communications Team. With your skill set, we will improve how we showcase our mission, the impact achieved through our entrepreneurship programs, and the stories of our entrepreneurs, mentors, and partner organizations with whom we promote a fair and inclusive entrepreneurship ecosystem.

ROLE & CONTRIBUTIONS

• Content Strategist (10% time)

Success for the role: Use our brand narrative and leverage our community stories to make Bridge for Billions one of the most representative advocates for the movement of generating a fair, inclusive, and meritocratic entrepreneurship ecosystem in the markets where we’re active.

• Help optimize our current Social Media strategy following our brand narratives to reflect our mission and vision of systemic change.
• Do market research and customer discovery to understand what type of content, tone, and narrative resonates more with our target audience and pivot your strategy accordingly.
• Develop and execute campaigns on Social Media according to temporalities, special events, or the teams’ communications needs.
• Coordinate and collaborate with the marketing teams (both B2B and Community) to plan and execute social media campaigns and promotions.
• Work with other departments to ensure social media messaging aligns with company messaging and values.
• Set KPIs for your Social Media Strategy to track and analyze our performance per channel and report to the Head of Marketing and Communications.
• Content Creator (70% time)

Success for the role: Create compelling content that increases our brand awareness and positions Bridge for Billions, our CEO, and our Sales Team as advocates in the entrepreneurship ecosystem.

• Create the Social Media Calendar taking into account the markets where we’re active and using the most compelling stories of our community.
• Create content for Bridge for Billions on Social Media channels, including LinkedIn, Facebook, Twitter, and Instagram.
• Create content for the public channels of our CEO and Co-Founder, Pablo Santaeufemia, and for our Sales Team to use on their LinkedIn as part of our Lead Generation strategy.
• Collaborate with the marketing team to plan and execute social media campaigns and promotions.
• Coordinate with our Graphic Designer for the development of visual materials.
• Support creating content such as mailing, agendas for digital events, or social media posts for our Public Relations subarea.
• Stay up-to-date with industry trends and create content that resonates with our target audience.
• Community management (20% time)

Success for the role: Manage and monitor social media accounts and respond to user inquiries and comments in a timely and professional manner.

• Manage and monitor social media accounts and respond to user inquiries and comments in a timely and professional manner.
• Monitor and respond to online reviews and feedback.
• Foster engagement and build relationships with our online community.
• Identify and address any negative sentiments or issues that arise on social media.

Skills we look for in this role in particular:

Hard skills:

• Languages: native-like in English and Spanish (we will not make any exceptions here, please refrain from applying if that is not your case).
• Bachelor’s degree in Journalism, Communications, Marketing, Advertising, Public Relations, or equivalent practical experience.
• 3+ years of experience in social media management.
• Demonstrated experience with various social media platforms and tools, including Facebook, Twitter, Instagram, LinkedIn, Hootsuite, etc.
• Excellent communication and interpersonal skills.
• Strong analytical skills to measure and report on social media performance.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Knowledge of graphic design and video editing tools is a plus.
• Excellent copywriting skills in English and Spanish.

Soft Skills

• Not afraid to take on new challenges. Motivated by uncertainty and trying new things.
• Extraordinary attention to detail: you test things yourself before making them public; you dislike when your work has imperfections.
• Problem-solver, self-starter who can be up and running in no time after thorough company onboarding.
• Roll up sleeves and get work done, even when, at times, it’s outside the scope of the job.
• You don’t get easily overwhelmed or stuck in planning mode.
• Can break down problems and think critically.
• Resourcefulness and good common sense to approach problems efficiently.

Skills we look for in all Bridge team members:

• Purpose alignment: This position is not just “a job” but aligns with your purpose, the impact you want to make in this world, and who you want to become.
• Values Alignment: You embody our 4 team values: Courage, Grit, Empathy, and Gumption.
• You have a start-up mindset — highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. You’re not afraid to be responsible for the outcomes of your work and work independently when required.
• You take the initiative, you’re results-driven, and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
• You have a powerful emotional intelligence that allows you to quickly understand people’s needs and expectations and develop trust, engagement, and commitment in your relationships.
• Passion for your work and lifelong learning.
• Growth mindset and resilience to overcome challenges, understanding that systemic change requires hard work.
• Definable experience in problem resolution, and communicating complex ideas in coherent terms to a cross-function groups in a rapidly scaling environment

RECRUITMENT PROCESS

• Once you apply, we will review the application and if there is a match, we will contact you for a first conversation.
• 1st 30- 45 minutes conversation just to explain a bit more about the process and get to know each other a little better.
• Business Case challenge to be resolved within certain frame (it can vary depending on the position you’re applying for)
• We’ll review your practical challenge, and if it meets the goals, we will invite you to a Technical Interview where we will go over the challenge and talk more about your hard skills.
• If everything goes well, we will invite you to a Mutual Interview, a shared space where you will be able to ask us anything you want to make sure Bridge for Billions is where you want to take your next professional step!
• After we ask you for two references and with your permission, we will reach out to them with a couple of questions.
• We will send you an offer.

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Compensation of 27,000€ – 30,000€ per year, plus generous sales commissions.
• Paid health insurance (Alan)
• Flexible remuneration with Cobee: We give you the flexibility to consume your benefits (from meals, transportation, kindergarten, training) directly from your payroll and achieve interesting tax benefits.
• Location: Madrid
• Start date: As soon as we find the right person.
• Position type: Full-time.

Others Benefits

Impact & Team

• A real vision for systemic change in the entrepreneurship sector, with the goal to make it more equitable, inclusive and efficient.
• Work on something that matters, contribute to helping thousands of entrepreneurs from all over the world.
• The chance to shape the company by taking on a key role in a booming social enterprise.
• An international dynamic team of young professionals with lots of passion and a clear vision. Check out Bridge team members reviews on Glassdoor.
• Co-created values, a compass to achieve our mission: Gumption, Courage, Grit and Empathy.
• $200 Referral Bonus. If you bring someone you know to the team you will get $100 bonus at hire + $100 additional after 6 month

Growth

• 4-day company retreats once or twice a year paid for by the company. Fundamental in our culture, they help us align, grow in leadership, tackle big topics and bond as a team, and they’re led by external and experienced coaches and facilitators.
• Learning budget based on specific need or opportunity (examples: team members have accessed backend bootcamp, leadership trainings or facilitation trainings).
• Big feedforward and feedback culture. Monthly one-on-ones with your team lead to help you grow and in-depth individual and peer-reviews 4 times per year.
• Team members are encouraged to give talks, and give/receive internal training.

Wellbeing & Paid Time Off

• 22 days of vacation with the flexibility to go above, plus local public holidays.
• Choose your public holidays between the country you’re based in and the country you’re from — we know you may want to celebrate the special days from your country of origin!
• Access to Spill, emotional support service to take care of your mental health where you can chat with therapists on demand.

Flexibility & Remote Work

• We will provide you with a second-hand Macbook computer bought from our friends at Backmarket or equivalent so you can do your best work while preventing e-waste
• Flexible working hours and remote days.
• If you’re based in Madrid we have a great office in the city center with lots of light, big screens and a huge terrace. We love to grab lunch together and talk about life’s silly and deeper things