Beyond Marketing Co. Looking for Event Coordinator at Chicago, Illinois Full Time

Beyond is an emerging force in the Chicago region and poised to become a market leader. We are renowned for delivering exceptional service on behalf of our clients and showcasing their premium products to our valued customers. If you are seeking a company that prioritizes customer satisfaction, cares for its employees, and offers remarkable career advancement opportunities, then this role is perfect for you!

Customer Service Event Team Leader – The Role

• Provide outstanding service to customers at our exciting branded events across the Chicago region
• Engage with local attendees face-to-face and create memorable brand experiences
• Utilize casual conversations to gauge customer interest and capture valuable feedback
• Address concerns and present effective solutions to enhance customer satisfaction
• Efficiently close sales and collect customer details
• Assist the events team in strategizing and implementing initiatives to attract customers
• Coordinate daily customer service operations, including sales processes, orders, and payments
• Monitor and track progress towards weekly, monthly, quarterly, and annual objectives
• Evaluate individual and team performance, identifying areas for growth and providing necessary training
• Supervise and motivate staff, fostering a positive work environment
• Coach and support Sales Associates and Customer Service Representatives, new and existing

What We Seek in Our Customer Service Event Team Leader

• Experience in a customer service environment (desirable)
• Previous retail team management or contact center experience (desirable)
• Motivation to advance your career to new heights
• Ability to thrive in a target-driven environment
• Proven experience in implementing training and development programs
• Experience in team expansion and talent acquisition (desirable)
• Self-motivation, ambition, and determination
• Track record of achievements and success

This role presents a fantastic opportunity for an enthusiastic and ambitious individual, whether you’re a career changer, recent graduate, or intern looking to take the next step. The position offers rapid growth and development, requiring someone who can embrace change and rise to new challenges.

In recognition of your dedication, you will gain access to a comprehensive training program supported by senior members of our organization. We are committed to your continuous growth and genuine career progression.

Are you excited about this role and ready to embark on an incredible journey?

Apply Today! Share your resume or LinkedIn profile with us, and we will shortlist candidates this week. Please remember to include your contact details, including telephone number and email address.

Once we receive your application, we will thoroughly review your qualifications and suitability for the role. If successful, we will contact you promptly via email or phone to schedule an interview.

For any questions or clarifications, our dedicated team is here to assist you. Don’t hesitate to reach out.

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