$36,000 – $48,000 a year
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The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America
I. Position Description
Primary Duties and Responsibilities (details of the basic job functions):
Services and sells domestic and international airline tickets, Car rental, Hotel and Travel insurance to Leisure Travel Clients/Customers/Executive Management/Board Members/Field and Call Center Agents through an in-bound telephone environment.
Determines member/customer/executive client needs based on individual consultation and emphasizes preferred vendors as appropriate.
Cross selling of membership to align with the ACG Connected Member Vision
Consummates sales by making necessary travel arrangements and advises Leisure travelers/arrangers of various travel information including cancellation/change penalties, schedules and fares.
Receives, investigates and provides timely resolution to travel problems and issues.
I. Preferred Qualifications
III. Work Environment
Works in a remote/virtual environment.
II. Required Qualifications:
Knowledge and Skills:
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
Total Compensation Overview:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.