Job Description
Job Summary
Coordinates and communicates between multiple departments to arrange patient transports, transfers, discharges and room cleaning
Assists in providing patients and visitors with competent and courteous service Exudes professional customer service while multi-tasking within a diverse job role
Works as a team player in order to consistently achieve departmental goals and maintain patient safety
Essential Functions
Assists the Director, Operation Manager and Operation Supervisors in establishing policies and procedures to ensure courteous, safe, and efficient movement of patients and guests throughout the Medical Center
Performs functions as an Operation Supervisor in his / her absence
Physical Requirements
Works in an indoor / outdoor fast-paced, customer-oriented environment Exposure to all elements of weather conditions Lengthy periods of standing and walking
Ability to lift a minimum of pounds for moving and lifting patients Ability to push / pull all patient transport equipment
Exposure to hazardous materials Must be able to move Wheelchairs, General Transport Stretchers, Beds, Cribs, Carts, Oxygen Tanks, and Regulators
Uses a Computer, Copy Machine, Fax Machine, Telephone and Pager
Education, Experience and Certifications
High school diploma or equivalent required Associate Degree with two years in Leadership capacity at a healthcare facility or hotel preferred
Knowledge of Microsoft Office required Previous experience in a guest or public relations area preferred Demonstrates knowledge and skills necessary to ensure adequate patient information is provided by using computerized programs such as Visitor’s management and Picis
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