ArisGlobal is empowering life science organizations to deliver breakthroughs faster accurately, and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world.
2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a “Key Player.” Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever.
Customer Success Manager
The Customer Success Manager is an integral part of our drive to increase the value our clients get from ArisGlobal’s LifeSphere cognitive technology platform. The CSM role reports to the Director of Customer Success and will be responsible for their assigned customers. The CSM will work strategically with clients and internally to have a positive impact on customer satisfaction and ensure operational excellence. The CSM team will work closely with our Support, Services and Product team to provide a true end to end partnership. Successful candidates will be highly self-motivated with strong client engagement experience in customer support or project management and make themselves accountable for the success of both large and small clients.
The ArisGlobal CSM is as unique in skillset and experience as they are in value to ArisGlobal customers. The AG CSM is the single point of contact for all on-boarded customers and will be a part of every meeting relating to a customer whether internal, external, or executive. The CSM will guide the Customer to consumption of resources and products within AG as well as alignment to industry best practices. The CSM will be responsible for providing the same ArisGlobal Customer First Experience to each customer assigned to them.
Responsibilities
Job Skills Required
Perks & Benefits
ArisGlobal proudly offers an Impressive Package of Compensation and Benefits. The following benefits are available for fulltime employees in the United States. Other benefits may apply for employees in other countries. Some of these include:
ArisGlobal is headquartered in Miami, Florida, with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions.
ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
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