More Information about this Job :
We are seeking a energetic, customer focused, TRANSPORTATION COORDINATOR to join our team out in Rancho Cucamonga, CA
If this sounds like you or someone you know then waste no time and make a difference in your community by being the liaison between AMR Communication Center and our customers
You will work to build trusting relationships and assure that patient movement is a seamless process that is done in a safe, timely, and appropriate manner
Essential Duties and Responsibilities :
For example : Physician Certification Statement (PCS), Certificate of Medical Necessity (CMN), Insurance authorizations and any other paperwork necessary for billing purposes or that the ambulance crew will need to have during transportation
Though the Transport Coordinator works in the Communications Center, the Transport Coordinator will not be trained to, nor placed in a Dispatcher role or assignment
Be available to take calls from customers which may involve in-depth explanation of services, insurance requirement or booking of repetitive patients
This is meant to free-up Call takers to be available to handle Emergency Medical Dispatch (EMD) incidents, or so they may otherwise provide Dispatchers support and assistance with management of Emergency Calls and Call taking
This includes generating a price quote, based on rates which are set by our local EMS agency (ICEMA) This may also involve giving step-by-step instructions to the caller on how to access the AMR payment system so they can remit payment prior to transport
Coordinate with Operations Supervisors so they may perform on-site evaluations for repetitive patients The Transport Coordinator will then review their documentation and pair it with the repetitive patient PCS form, prior to forwarding this information to the AMR Repetitive Patient Transport team for final approval
The Transport Coordinator may also be required to coordinate with Operations when a patient has highly specialized equipment or care needs
MINIMUM QUALIFICATIONS :
Required
Preferred
PHYSICAL REQUIREMENTS :
Occasionally : Walking inside, carrying, kneeling, stooping, bending, and leaning
Frequently : Hearing / listening, clear speech, touching, typing
Constantly : Sitting, seeing
WORKING ENVIRONMENT :
Occasionally : Works with others, extended day
Frequently : Works alone, face-to-face contact with others
Constantly : Works around others, verbal contact with others, inside
MENTAL REQUIREMENTS :
Occasionally : Analyzing, simple math skills, judgment, and decision-making
Frequently : Simple writing
Constantly : Simple reading, clerical
EQUIPMENT USED :
Occasionally : Digital paging terminal, fax, calculator, copy machine, stapler, hole punch, stamping, sharpener, switchboard, and printers
Constantly : Computer / typewriter, keyboard, telephone
EEO Statement :
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability
More Information about this Job :
Company Benefits : Check out our careers site benefits page to learn more about our benefit options Salary range $- $
DOE this rate applies to / hr shift and average hours per week
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