American Conservation Experience (ACE) is a nonprofit organization dedicated to providing rewarding environmental service opportunities for youth, young adults and emerging professionals of all backgrounds to explore and help restore America’s public lands while gaining practical professional conservation experience. As a national conservation corps, ACE holds an established reputation for providing exceptional training and support to allow field crews to safely implement and complete technically complex and critical conservation projects on public lands for the US Forest Service, BLM, National Park Service, Fish & Wildlife Service, and numerous state and local land management partners.
Job Title: Member Support Coordinator, ACE Crew Pacific West Division
Location: Ridgecrest, California
Department/Division: CREW, Pacific West
Status: Regular Full-Time, Hourly (Non-Exempt)
Schedule/Hours: Full-time. Flexible schedule with varying shifts; 40 hours/week with additional hours as needed. Some evening and weekend hours may be occasionally required.
Reports To: ACE Pacific West Associate Director of Member Services
Travel: Yes, moderate regional travel is required.
Desired Start Date: January/February 2022
Position Summary:
The ACE Member Support Coordinator is an office-based position and works closely with all ACE staff members and volunteer AmeriCorps members within the ACE Pacific West Division. We believe the ACE Experience begins when an individual learns about the opportunity to serve. Our Member Support Coordinators are responsible for engaging with interested applicants through outreach and recruitment efforts as well as working directly with selected members to onboard and help prepare them for success in our Pacific West Conservation Crew Program. As an ACE Member Support Coordinator, you will be responsible for meeting the recruitment and AmeriCorps Member management needs of ACE’s Pacific West Division, a program that operates year-round complete trail, restoration and conservation field projects from the Pacific coast to the peaks of the Sierra Nevada Mountain Range to the Mojave Desert and all other aspiring landscapes of the West! As a member of our staff team, you will frequently interact with ACE’s AmeriCorps members throughout their ACE volunteer service as well as the general public and as such is expected to maintain a professional demeanor, positive attitude, and willingness to act as an ambassador of ACE’s program at all times. In this fast-paced and interactive position, you will need to be flexible, adaptable, and enthusiastic working as a member of a dedicated team in an office environment with regular visits to field operation locations. ACE Member Support Coordinator’s three primary responsibility areas include:
1) Member outreach, recruitment, and onboarding
2) Ongoing member support
3) AmeriCorps program compliance.
This position will be based out of our Ridgecrest, CA field base for our Southern Region programming and will work closely with our Member Support Coordinator based in our Sacramento, CA field base for our Northern/Central Region programming. This position will require some regional travel (15%) to visit crew project locations and attend outreach/recruitment events. This positions will require in-office participation but there will be some telework/remote work flexibility options available for some administrative position tasks.
Essential Functions and Responsibilities:
Member Outreach, Recruitment, and Onboarding
Member Support
AmeriCorps Program Compliance
Required Experience and Qualifications:
Other Requirements:
The ideal candidate will possess a unique combination of attributes, including (but not limited to) strong skills in leadership, interpersonal communication, public speaking, organization, management, conflict resolution, and motivating others. The ideal candidate will have an established passion in recruiting, supporting and developing the next generation of environmental stewards and leaders with interest and dedication to diversity, equity and inclusion. Past experience in outdoor recreation or manual labor while working and camping through adverse weather conditions in the outdoors is preferred. Ideally, this candidate will also have experience with residential youth programs.
Individuals who identify with groups typically under-represented in the conservation industry, including women, non-binary individuals, LGBTQ individuals, and people of color are particularly encouraged to apply.
Compensation: $24/hour for 40 hours/week (52 week annualized salary of $49,920)
Medical/Health Benefits:
ACE offers competitive medical and ancillary plans (health, mental health, dental, vision and other supplemental benefits). ACE Staff members are also eligible to participate in ACE’s optional 401K retirement plan.
Holidays, Vacation, and Sick Time:
As an ACE staff member, you will be eligible to accrue up 80 hours of paid vacation time annually during your first two years of employment, then it increases to 120 hours annually. Additionally, ACE observes 11 paid annual holidays and provides 10 days (or 80 hours) of paid sick time annually.
Medical/Health Benefits:
ACE offers competitive medical and ancillary plans (health, dental, vision and other supplemental benefits). Crew Leaders are also eligible to participate in ACE’s optional 401K retirement plan.
Additional Benefits:
Outdoor Perks – As an ACE staff member, you will be eligible to receive pro deals which include deep discounts on outdoor gear providing 30 – 50% off retail prices on 100s of established outdoor gear brands.
Physical Demands, Work Environment, and Working Conditions
Physical Demands: Requires frequent sitting, standing, walking, hiking, carrying, using hands to handle or feel, reaching with hands and arms, talking and hearing. Manual dexterity is required for use of hand and power tools, computer keyboard/mouse and other office equipment. Required to stoop, kneel, climb stairs, and/or crouch. Ability to hike over rough terrain, and camp overnight under field conditions
Vision Requirements: Requires close, distance, peripheral, and depth perception vision as well as the ability to focus
Weight Lifted or Force Exerted: Frequently lifts up to 25 lbs., ability to lift up to 60 pounds
Environmental: Outdoor and indoor conditions. Work environment conditions can change frequently; working under adverse weather conditions and in various climates
Noise Environment: Moderate to high noise such as gas-powered chainsaws and other hand and power tools
Travel: This position requires domestic, regional travel
To Apply: Please submit a resume, a one-page cover letter detailing your experience and interest in this position and three professional references. Qualified applicants will be contacted by email to arrange an interview. Applicants must follow all application instructions in order to be considered for this opportunity. Please note that this position may close at any time.
American Conservation Experience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, American Conservation Experience complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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