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Alpine Village Suites is a charming 31 room hotel conveniently located steps from Taos Ski Valley’s ski lifts, restaurants, nightlife, and shopping in beautiful Northern New Mexico.
As a family-owned hotel, we provide a lodging experience that is unique to Taos Ski Valley. The property encompasses a variety of suites that are decorated with rustic mountain charm and appointed amenities. Our suites can accommodate anywhere from 2-6 people and we have private home rentals that can accommodate up to 10.
Job Description
We are currently searching for an enthusiastic and motivated Hotel Front Desk & Guest Service All-Star to join our team in beautiful Taos Ski Valley, New Mexico. Preference goes to applicants with prior hotel front desk experience, and to applicants who will be available to continue employment through the end of the winter season (mid April 2023). This position could also become a full-time year-round position for the right candidate that would like to spend next summer/fall in Taos as well. We are looking for candidates who have an excellent personal presentation and interpersonal skills. Good problem solving ability and computer proficiency to be able to work with our Hotel property management systems. We strive to hire staff that enjoys spending time in the outdoors and genuinely enjoy interacting with our guests.
Job Duties
The Front Desk Associate is a central part of our team whose main objective is to ensure our guests have a smooth arrival/departure experience and do everything in our power to ensure guest satisfaction.
- Professionally answer phone and email reservation inquiries
- Assist with day-to-day hotel operations
- Work directly with customers and ensure guest satisfaction
- Assist with social media efforts
- Assist with sales and marketing efforts
- Maintain hot tub and hot tub chemicals
- Assist with general hotel maintenance as needed and as able
- Responsible for setting up and taking down daily continental breakfast (summer)
Required Skills
- Sincere commitment to excellent customer service
- Excellent communication skills and the ability to sell
- Ability to multitask
- Proficient computer skills
- Solid organizational skills and attention to detail
- Cheerful and professional appearance & attitude
- Flexible team player
Perks & Benefits
- Compensation dependent on education and experience (Compensation DOE)
- Access to endless hiking, biking, skiing, snowboarding, and exploring
- Flexible Scheduling
- Taos Ski Valley season pass (Winter Only)
- Free ski, snowboard, snowshoe, and cross country ski rentals
- 25% off all Cottam’s Ski Shop store merchandise & discounted whitewater rafting trips
- Year-round employment opportunity (not just the winter season)
- End of Season Bonus
Room & Board Information
Alpine Village Suites offers employee housing in the town of Taos, NM or Taos Ski Valley, NM. Rent is $550 for single-occupant private furnished rooms with a queen bed in a 4 bedroom house, based on availability. Utilities are included. Having reliable transportation is a requirement during the summer/fall. Having transportation in the winter is recommended, but not a requirement as Taos Ski Valley provides a free employee shuttle service.
FOR MORE INFORMATION ABOUT THE AREA PLEASE VISIT WWW.ALPINE-SUITES.COM AND WWW.SKITAOS.COM
