Alleviate Financial Solutions Looking for Senior Sales Manager at Irvine, California Full Time

General Summary:

The Senior Sales Manager position oversees sales activities of the organization by performing the following duties.

*Local applicants only. Senior Sales Manager will be required to be on-site M-F.

Essential Duties: 

• Oversee the activity of sales department and monitors sales staff performance
• Understand our ideal customers and how they relate to our products
• Confer with VP of Operations to develop methods and procedures to increase sales, expand markets, and promote business
• Assist in formulating Affiliate Network and Partnerships
• Set quotas and goals for sales staff, ensuring expectations are clearly communicated and met
• Assess current departmental processes and procedures, identify opportunities for improvement, and implement them
• Oversee and offer guidance to the Sales Support Manager and Team Captains
• Continually mentor sales employees as needed
• Conduct training sessions for both newly hired and regular, full-time sales employees 
• Convene with Sales Trainer to identify which sales employees are in need of ongoing training to improve performance
• Provide support to the Sales Support Manager and Team Captains to promote leadership qualities
• Collaborate with HR and Talent Acquisition to help build a sales culture that is aligned with company values
• Acquire appropriate staff by interviewing and selecting potential sales employees 
• Monitor attendance and work activity of sales employees, reports related concerns to the Human Resources Department as needed
• Reviews and approves timekeeping records of direct reports
• Counsel and discipline employees; planning, monitoring, and appraising job results
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Collaborates with Alleviate affiliates to increase sales and create additional revenue streams
• Establish, develop and maintain positive business and customer relationships with Alleviate affiliates
• Attend company meetings to inform about department sales and coordinate work activities with other departments
• Prepare sales reports for upper management as requested
• Follow all policies and procedures for the department and company
• Establish schedules for Direct Reports 
• Daily monitoring of attendance and punctuality of the department, which includes reporting excessive absenteeism and tardiness to the Human Resources Department.  
• Daily monitoring of Overtime hours for the department, which includes establishing limitations on Overtime hours, and addressing unapproved Overtime hours as they occur.  
• Daily monitoring of time records for the department, to ensure missing punches and time cards errors are resolved. 
• Daily monitoring of meal break compliance to ensure that hourly members of the department are taking meal breaks in compliance with Company policy (i.e., Meal breaks must be a minimum of 30 minutes in length, and taken by the 5th hour of work).  
• Management of Paid Time Off (PTO) for members of the department, which includes approving/denying requests for PTO and communicating Unpaid Time Off to the Human Resources Department.  
• Monitoring of performance for all members of the department, which includes conducting progressive disciplinary action when appropriate, establishing performance improvement plans, documenting conversations regarding performance matters, and conducting 90-day and annual performance evaluations per Company policy. 

• Other Responsibilities:
• Delivers sales presentations to key clients in coordination with sales representatives, as requested
• Meet with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals
• Continuously improve through feedback
• Attend training and department meetings
• Other duties as assigned

• Job Specifications: (Knowledge, skills, abilities and experience normally required for competent performance)

  Education and Knowledge

• High School Diploma or GED required 
• Bachelor’s Degree in Marketing, Communications or Business Administration preferred
• Knowledge of debt settlement required

• Experience

• 5+ years’ experience in sales management

• Skills and Abilities

• Exceptional verbal and written communication skills
• Knowledgeable of YTEL and CRM preferred
• Computer literacy
• Highly motivated and target driven with a proven track record in sales
• Prioritizing, time management and organizational skills
• Excellent knowledge of MS Office

What We Offer Compensation/Benefits:

• Pay – $90k-$110k DOE plus bonuses 
• Office On-Site
• Mentorship 
• Health, Dental and Vision Benefits 
• Exponential Growth Opportunities
• PTO
• Paid Holidays

We are an Equal Opportunity Employer and are in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran. 

Applicants will be asked to undergo a criminal background check.

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