Alexander Wang Looking for SENIOR MANAGER, CONSUMER INSIGHTS – $-$K at New York, New York Full Time

REPORTING TO: Sr. Director, Global Buying and Planning  

RESPONSIBILITIES: 

Data & Analysis 

• Develop and execute weekly/monthly/quarterly standard reporting and lead the creation of custom reporting and dashboards, identifying further Key Performance Indicators (KPIs) to help drive the business 
• Perform analysis of customer data using tools within Looker and other Business Intelligence (BI) tools to access data and deliver customer insights that shape and support actionable, cross-functional strategic initiatives 
• Responsible for ensuring data quality across channels, including client merges and client reassignment, in collaboration with channel heads and internal stakeholders 
• Collaborate with the Technology / IT teams on data and reporting requirements to build data/analytics capabilities and reporting
• Translate technical goals into strategic roadmaps, and align roadmaps to architecture and platforms in collaboration with IT and digital partners 
• Ensure integrated marketing technology supports business needs and consumer engagement goals 
• Continually explore and advance new technologies and capabilities in partnership with Technology / IT teams 

Strategy 

• Responsible for distilling insightful learnings from complex analysis and delivering impactful presentations to senior leadership 
• Support Retail, Digital, Merchandising and Marketing teams with consumer insights and analytics that provide meaningful, actionable,  data-driven opportunities for consumer-centric growth across product categories, channels, and customer segments 
• Define quantifiable measures of success for strategic initiatives and perform analyses to demonstrate ROI of specific interventions 

REQUIREMENTS: 

• Bachelor’s Degree in Business, Finance, or any related fields. 
• 3-5 years of Consumer Insights and Analytics experience required
• Experience project managing complex, cross-functional initiatives
• Proficiency in SQL or similar experience analyzing large structured and unstructured datasets required  
• Superior analytical and strategic thinking skills 
• Excellent leadership and influencing skills 
• Capable of challenging the status quo 
• Strong organizational and follow through skills 
• Developed presentation, public speaking, and communication skills
• Ability to build effective relationships throughout the organization
• Strategic, hands-on approach with the ability to stay calm under pressure 
• Experience in Retail, Ecommerce, and Marketplaces, with particular focus on multi-channel environments.