As a Dock Representative, you are the main point of contact with guests and cruise line shore excursion managers. You will greet and dispatch tour guests on the cruise ship dock in a friendly and professional manner. You will manage daily tour counts, tour tickets and invoice settlement with the shore excursion managers. As the first people to greet our clients, it is vital that you make a great first impression. Attention to detail, excellent customer service, conflict resolution and communication skills are required for this position. Be prepared to work outdoors in inclement weather.
Duties will include but are not limited to:
Our team likes to have fun as much they like to work, so we are looking forward to new additions to the crew!
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