Summary
The Transport Communication Specialist acts as a liaison and coordinates patients referred, either ground or air, for the departments of Pediatrics, Emergency Services, Transport Services, Trauma Services, Burn Center, Neonatology and the EMS system to ACH and will perform under written protocols
Responsibilities : Acts as a liaison and coordinates patient transports by ground or air, as well as processing referrals for the departments of Pediatrics, Emergency Services, Trauma Services, Burn Center, Neonatology, Acute Care and Pediatric Intensive Care in addition to EMS transports to ACH under written protocols
Operates various communication equipment, maintain required documentation related to patient referrals and follow up to the referring institution / service
Oversees all ground and rotor-wing transports performed by the Akron Children’s transport team and monitors the transport exclusively for position, weather and other situations which may impact the effectiveness and / or safety of the crew transporting by air or ground units
Participates in periodic review of the centers operations as well as maintaining statistic and performing performance improvement / quality assurance tracking designed to systematically and continuously monitor, assess and improve the quality of the communication center’s operations
Other duties as required Other information : Technical Expertise Experience with medical terminology is required
Experience in state and local EMS regulations is required Experience in computer data entry is preferred Experience in aviation / meteorology is preferred
Experience working with all levels within an organization is required Experience in healthcare is preferred Proficiency in MS Office Outlook, Excel, Word or similar software is required
Electronic health record software used for inpatient care and specialized electronic health record software used for transport is preferred
Education and Experience Education : High School diploma is required / degree preferred Certification : Paramedic licensure is required
Years of relevant experience : to years is preferred Years of experience supervising : None Full Time FTE :
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