https://amzn.to/44P6GXZ
Location:
Independence, OH – Rockside Woods Blvd – Management – AMG-Corp
How will you CONTRIBUTE and GROW?
Position Title: IT Support Technician
– Independence, OH
How will you CONTRIBUTE and GROW?
The IT Support Specialist is responsible for maintaining a variety of Airgas technology systems and equipment. The primary function of this position is to provide second- and third-tier support to end users as well as support to tier- one Technicians in a Help Desk Environment.
The IT Support Specialist provides immediate solutions when possible, furnishes feedback to the end user, and informs other IT staff of reoccurring problems and issues that are impacting multiple users. These activities are primarily focused on ensuring the IT equipment, hardware, and software are updated to meet organizational needs and security standards.
– Provides technical support functions for the Division’s end users for all PC, hardware, software and IT infrastructure related issues; including activities relating to systems administration, computer installation, computer upgrades, computer repair, patch management, security administration, user administration, monitoring, system tuning, troubleshooting, capacity planning, printer (shared & personal) administration, asset tracking (servers, storage, PCs, printers, etc), vendor management, data backup and restore, and disaster recovery.
– Loads software packages such as Windows Operating System, G- Suite, Some Microsoft Office Products and any other pre-approved applications.
– Troubleshoots hardware and software conflicts and make repairs or adjustments as necessary.
– Instructs and assists users in use of computer equipment, software and manuals. Provide technical assistance and training to end users on computer operating systems and approved applications.
– Assists with managing and creating group policies and associated scripts related to PC usage.
– Administers LAN equipment, such as switches, routers, etc.
– Maintains and configures shared network printers.
________________________Are you a MATCH?
– Associates degree required in Computer Science or related IT field. (In lieu of degree requirement, may consider an equivalent combination of education and experience.)
– 3 years’ experience as a PC Technician in Microsoft operating system environment, including experience with Windows OS, Active Directory, MS Office, Anti-Virus software and MS SharePoint (in lieu of experience, may consider an equivalent combination of education and experience.)
– Excellent oral and written communication skills.
– Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening.
– Ability to use time effectively and efficiently; can attend to a broader range of activities; handles multiple demands and competing priorities effectively.
– Broad technical knowledge of Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), Windows Internet Naming Service (WINS), TCPIP (Transmission Control Protocol), with a basic understanding of Voice Over Internet Protocol (VoIP) technologies.
– Coding/ Scripting experience is a plus
_________________________
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
EOE AA M/F/Vet/Disability.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability
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