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Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Aesop was acquired by the L’Oreal Group in September 2023, joining L’Oreal Luxe Division.
ROLE PURPOSE
This is an exciting opportunity to join the Aesop business as we embark on a period of growth acceleration and innovative digital transformation. We are looking for a seasoned Director E-Commerce reporting to Regional General Manager, Americas, who will provide thoughtful leadership and development to the digital and customer service team and will drive the digital business with a strong commercial and problem-solving mindset. This role operates as part of the extended Global Digital leadership team and directly contributes to Aesop’s omnichannel strategy.
As Aesop Americas’ regional lead for the online channel, you will have P&L responsibility for the channel and be responsible for driving the region’s online growth strategy, roadmap, investments, and channel mix. This will be achieved by accelerating potential growth engines on this channel across Aesop.com and digital, leveraging Aesop and potential L’Oréal resources or best practices, while remaining protective of Aesop’s luxury positioning and brand equity.
The Director E-commerce Americas will clearly articulate the opportunities in the region and will be resourceful in creatively and proactively implement the change under their control. They will also have a strong ability to influence different stakeholders, advocating for the needs of the regional business and working collaboratively with them to drive Aesop Americas digital acceleration.
Day to Day, this will involve analyzing and communicating performance to cross-functional stakeholders, understanding trends, and identifying opportunities for CX optimization. Working in collaboration with regional and global functions to drive improved customer and commercial outcomes in areas such as digital marketing, digital product, and customer experience.
MAIN RESPONSIBLITIES
Key Skills & Qualifications
What’s On Offer
The annual salary range for this position is $150,000-175,000 annually
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.
Employee Benefits Include
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization.
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