Aescape Looking for Learning and Development Trainer, Spa & Hospitality at New York, NY Full Time

This role is based out in NYC

Aescape – pronounced “escape” – is a first-of-its-kind lifestyle robotics company bringing people and robotics together for better living. We are in a period of rapid growth, launching our category-transforming product in 2024 with global leaders in hospitality, wellness, sports and fitness. Our diverse team focuses every day on building products that will change and improve the lives of our members and partners we do business with.

We’re seeking a Learning and Development Trainer, Spa & Hospitality, to collaborate with our talented team of engineers and roboticists. Your role involves creating and maintaining SOPs and training materials for our robotic systems in spa settings. You’ll drive consistency and excellence in training, contributing to our goal of revolutionizing the massage therapy industry. If you’re ready to own this transformation and develop your skills, we want to hear from you!

What You’ll Do

• Communicate with engineers, designers, product managers, product marketers, and more to develop, outline, and deliver training material.
• Produce material in text, video, online video webinars, in person training, certification, etc.
• Translate complex technical information and requirements into easily digestible material that can be consumed by low-tech-savvy professionals in the spa and wellness world.
• Write material that addresses multiple personas including: Hotel General Managers, Spa Directors, Spa Front Desk Attendants, and Licensed Massage Therapists.
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.

What You’ll Bring

• Two or more years of experience as an effective Trainer, Learning Administrator, Learning and Development Business Partner, or equivalent.
• High technical acumen and prior experience in software or hardware domains.
• Proven ability to quickly learn and understand complex subject matter.
• Experience in writing documentation, SOPs, training curricula for various audiences.
• Experience creating video training material, and/or in-person training curricula.
• Superb written communication skills, with a keen eye for detail.
• Ability to write technical material for consumption by non-technical audiences.

Nice To Have But Not Required

• Bachelor’s degree (or equivalent) in education, instructional design, hospitality, or equivalent.
• Professional certification (ex: Society for Technical Communication).
• Experience in using XML tools to create documentation.

What’s In It For You

• The chance to make a difference with a product that will make the world a healthier place.
• Super interesting, challenging-but-tractable technical problems to solve.
• We’ll grow together—your personal and professional growth are equally important.
• An environment that empowers individuals, emboldens teams, and rewards achievement.
• Competitive hourly rate from $50-65 USD.

More on Aescape

Aescape (pronounced ‘escape’) is a first-of-its-kind lifestyle robotics company bringing people and robotics together for better living. Founded in 2017, Aescape has developed fully automated massage therapy to help hospitality, fitness and healthcare industries meet the rising demand for wellness services in the face of a growing global labor shortage. Aescape delivers exceptional massages: consistent, accessible, and on your terms.

We’re proud to share that we’ve raised $80M pre-launch, affirming what we know to be true: we’re truly revolutionizing the massage experience.

Founder Eric Litman (4 prior exits) is joined by a leadership team from Peloton, Tonal, Amazon, Accenture, Apple, Bird, Meta, and Intuitive Surgical. Named by Business Insider as one of the top 22 innovative sports startups

We are inspired by individuals who are passionate, driven, and eager to learn. We value diverse perspectives and people who are resourceful, determined, and have a passion to make a difference in the world. Like our product, we empower people to reach their full potential with Aescape.

TRY ONCE, BELIEVE FOREVER.