AAA Northern California, Nevada & Utah Looking for Senior Salesforce Developer (must live in CA or AZ) at Walnut Creek, CA Full Time

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do. We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Benefits – Medical, Dental, Vision, wellness program and more!

• 401k Matching – $1 for $1 company match up to 6% of pay

• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan

• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

NOTE: This role is HYRID. Required 1-2 days in our corporate office located in Walnut Creek, CA or Phoenix, AZ.

Summary:

Senior Salesforce Developer will report to the Senior Director of IT in A3SH and he/she will be responsible for designing, coding, implementing, maintaining, and evolving applications, Salesforce solutions and integrations. Work closely with business stakeholders, product managers and developers to deliver robust scalable solutions with competing priorities in an collaborative Agile environment.

Essential Functions

• Serves as primary developer for the Salesforce.com environment for technical solution delivery, design and development, configuration, system integration, system architecture, data quality and governance, system and security audits (CPRA/CCPA, SOX, etc.), technical documentation and training, system support and upgrade. (30%)

• Translate business requirements and deliver high quality technical solutions that empower the A3SH teams to utilize the Salesforce systems including Sales Cloud, CPQ, Field Service, Service, Knowledge and Community. This includes requirements gathering and analysis, business process modeling, and workflow development. (30%)

• Participate in story planning, standups and retrospectives, and system architecture review meetings. Provide user training or demo for Salesforce users to increase user adoption. (20%)

• You will also have ownership of testing and change management within the Salesforce solution. (10%)

• Manage DevOps, Release Management and CI/CD processes and tools for Salesforce using industry standard best practices. (10%)

Core Job Responsibilities

• Works closely with the developer team to ensure that projects are delivered correctly and on time.

• Perform Impact analysis in CRM Sales, Marketing, and Field Service Automation domain

• Ability to help translate customer requirements into SFDC configuration or solution delivery.

• Contribute to successful Design and Delivery of Salesforce related implementations

• Create Technical Design, system architecture, and operation readiness documents, and gain approval from the Architecture Review Board.

• Demonstrated experience with writing SQL queries and ad hoc reporting.

• Experience with Lightning, Apex, VisualForce, SOQL/SOSL, Salesforce APIs, SOAP/REST web services, and Javascript

• Strong understanding of data structures and data modeling

• Able to troubleshoot with debugging skills

• Knowledge of Salesforce API’s on how to integrate with 3rd party tools and limitations.

• Strong understanding of Release Management process and CI/CD (i.e. Github, Copado, etc.)

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• High School degree or experience in related area (Computer Science, Information Systems, or related technical discipline) or an equivalent combination of education and experience

• 5+ years of hands on Salesforce experience (i.e. Sales Cloud, Service Cloud, Field Service, Marketing Cloud, CPQ, Community)

• Must have Salesforce Certified Platform Developer II Certification

• Preferred Sales Cloud and Service Cloud Certifications

• Scrum Certification preferred.

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