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Sr. Customer Success Manager
The Customer Success Manager is responsible to maintain and expand relationships with strategically important mid-market customers. Assigned to a certain number of named customers, the CSM is responsible for achieving assigned account objectives. The CSM represents the entire range of company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customer needs and expectations are met by the company.
Responsibilities
Requirements
The compensation range reflects the Company’s good faith belief at the time of posting. 8×8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
Salary Ranges
$88,500.00 – $147,500.00
8×8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8×8 jobs located in the US: 8×8 participates in the E-Verify program.
View the Participant Poster in English | Español.
View the Right to Work Poster in English | Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8×8.com (Include “Reasonable Accommodation” in the subject line)
For European Job Applicants our Job Applicant Privacy Notice can be found here.
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