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Organizational Development and Training Manager
Summary of Position:
Under the guidance of the Director of Operational Process, the Operations Training/Education Leader is responsible for leading the design and delivery of process, systems, and onboarding training programs and education initiatives for Minto Communities USA. The primary objective of this training and education is to support our operational teams in order to help drive aligned business processes leading to operational efficiencies. This position will also be critical in the growth and expansion of the MCUSA operation into new markets by ensuring consistency with established Minto processes.
This is a strategic role that will require collecting and evaluating all current education, training and process documentation in order to assess our current state. Once determined, the Training Leader will determine gaps and modifications necessary and work to establish best-in-class training and education programs. This professional also needs to determine training objectives by conducting analysis of overall needs and specific skill or knowledge gaps and what tools are needed to drive training/education. The Training Leader also needs to think longer-term on how to evolve education beyond initial training for ongoing training and educational programs (training/education events, practice exercises, workshops, etc.). The first functional area of focus will be Construction Field Operations.
This is also a tactical role requiring good leadership and project management overseeing and managing the development of training programs and materials including outlines, text, handouts, hands on exercises and training evaluations. This professional will need to establish processes to monitor results of training participants and collect feedback on training to determine effectiveness and identify areas for improvement.
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