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customers, sales team, call center and all supporting functions in the company. The SDOO is
responsible for managing all operating expenses in their respective work areas. This includes
working directly with the Directors and Area Managers in monitoring and managing Rad Tech &
Phlebotomy productivity, adjusting the staffing to match the activity level, and optimizing the
personnel utilization by adjusting work schedules in the most cost‐effective way possible. From
time to time the SDOO may be assigned operation projects that will directly impact current or
future operations within the region. The SDOO must have a strong working relationship with the
sales personnel in their area and when required, must be able to meet with customers and
represent the organization.
Tasks And Responsibilities
Coach & lead Directors and Managers under their responsibility
Ensure requisitions, logs and all other pertinent documents are collected, secured, and
sent to the designated location daily.
Develop a positive work environment by recognizing the positive contributions of the
employees and by sharing information in an open and timely manner.
Manage assigned projects within specific service lines.
Continuously monitor the productivity of the Phlebotomy, X‐ray Techs and Ultrasound
Techs and ensure the level of activity (patient count, draws and exams) justify the
headcount being used to service the customers and market. It will be theDOO’s
responsibility to adjust the staffing levels, start times and work hours to ensure we
provide a consistent level of service in the most cost‐effective manner.
Monitor the utilization of all company assets (X‐ray, Ultrasound, Fleet, etc.) and when
needed coordinate the redeployment to areas where they can be optimized without
affecting the level of service to the customer.
Maintain a strong working relationship with the other functions within their area to
ensure the level of service to the customer is consistent.
Ensure compliance and safety procedures are adhered to and all employees are held
accountable for their actions.
Ensure the company performance planning process is properly executed. This includes
the preparation of performance reviews for all direct reports and any other employees
under their responsibility
SKILLS|EXPERIENCE:
X‐ray or Ultrasound Tech Certification (preferred)
Strong leadership, organizational and communication skills
Strong people development skills
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to write routine reports and
correspondence. Ability to speak effectively before groups of customers or employees
of organization.
General financial acumen is required. Candidate must be familiar with profit and loss
statements as well as other financial metrics used in measuring the health of the
business.
Must have strong analytical and problem‐solving skills.
Candidate must be a self‐starter, with strong time management skills and the ability to
multitask and priority workloads.
Other
Other duties as assigned by superior and senior management.
Knowledge of area geography and travel routes.
Must be organized, have the ability to communicate effectively and work in stressful
situations.
Must maintain confidentiality with company information and understand what
situations are applicable to share company information.
Must be able to create, review and analyze spreadsheets, and PowerPoint document
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