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Manager, Product and Portfolio Governance – Denver, CO
Are you passionate about Project and Program Management in FinTech? Then it’s time to join the Western Union as a Manager, Product and Portfolio Governance.
Western Union powers your pursuit
The Manager, Product and Portfolio Governance will be responsible for establishing and maintaining effective governance processes and frameworks throughout the product and portfolio management lifecycle. This role will develop, implement, and oversee governance frameworks, policies, and procedures for the entire product management lifecycle, including ideation, development, launch, and post-launch activities.
This role will also oversee the enterprise portfolio management governance framework and its core processes to include project intake, prioritization, risk and issue management, resource management, benefits realization, and portfolio health. On a monthly basis the role will be accountable to deliver robust executive reporting on the health and status of the product portfolio’s book of work.
Responsibilities:
Define and document standardized processes and workflows for product requirements gathering prioritization, development, and release management.
Collaborate with cross-functional teams, including product managers, engineering, marketing, sales, and legal, to ensure adherence to governance standards and compliance.
Conduct regular reviews of product management processes to identify gaps, risks, and areas for improvement.
Establish and monitor key performance indicators (KPIs) and metrics to measure and report on the effectiveness and efficiency of product and portfolio management practices.
Provide guidance and support to product teams in implementing and following governance processes, including training in best practices and tools.
Act as a subject matter expert on product management governance, participating in internal and external audits and examinations as necessary.
Continuously evaluate and improve the governance frameworks and processes based on feedback, lessons learned, and evolving industry standards.
Organize monthly Book of Work Portfolio Meetings with product, regions, and enterprise executives. Prepare reports and presentations for senior management and stakeholders, effectively communicating portfolio performance, risks, and recommendations.
Coordinate with strategy and finance to run the annual / continuous planning process for the Product Portfolio Organization,
Work with strategy on OKR alignment and updates,
Work with finance on overall budget reports,
Lead the evaluation and prioritization of IT projects and initiatives based on established criteria, including strategic alignment, business value, risk assessment, resource requirements, and financial impact.
Monitor the performance and progress of IT projects within the portfolio, tracking key metrics, assessing risks and issues, and taking proactive measures to mitigate potential problems.
Conduct regular portfolio reviews to assess the portfolio’s health, identify opportunities for improvement, and recommend adjustments to optimize project selection, sequencing, and resource allocation.
Drive portfolio governance processes, ensuring compliance with project management methodologies, standards, and best practices.
Role Requirements
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Proven experience in product management or a related role, with a focus on process governance and compliance.
Proven experience in IT portfolio management, including portfolio optimization, project prioritization, risk assessment, and resource allocation.
Strong knowledge of product and project management methodologies and frameworks.
Experience with process mapping, documentation, and process improvement methodologies (e.g., Lean, Six Sigma) is desirable.
Analytical mindset, with the ability to analyze complex information, make data-driven decisions, and solve problems effectively.
Strong communication and stakeholder management skills, with the ability to influence and collaborate with diverse teams and senior executives.
Experience with portfolio management tools and software is preferred.
Relevant certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus.
Organizational change management competency, including translating business and transformation plans into actions and results that achieve agreed upon benefits.
We make financial services accessible to humans everywhere.Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company -transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/
Salary
The on-target earnings range is $114,655 – $202,055 per year, which includes a base salary, short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include
Family First Program
Time off
Medical, Dental and Life Insurance
Student Loan Repayment Program
Tuition Assistance Program
Parental Leave
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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