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The Simulation Operations Specialist is responsible for the implementation and delivery of simulation-based education (SBE) activities which occur across a variety of healthcare disciplines at the MGH Institute of Health Professions (IHP). Primary responsibilities include overseeing daily operations of the simulation spaces serving various departments within the IHP’s School of Nursing, School of Health and Rehabilitation Sciences, and School of Healthcare Leadership. This individual will be responsible for all administrative, technology operations, repairs, and maintenance supporting SBE activities at the Institute. Duties will be performed throughout the various simulation spaces across campus using in-person, hybrid, and/or virtual modalities.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Administrative (30%):
Technology operations, repairs, maintenance (70%):
a. Assist faculty with setting up live AV viewing of simulations using SimulationIQ software.
b. Troubleshoot technological issues with simulation-equipment, manikins, and accompanying computers/tablets.
c. Coordinate with IHP Information Technology to manage technology issues related to simulation-based equipment.
i. Maintain technology issues log.
ii. Update IHP faculty and staff on the status of open Help Desk tickets.
iii. Work to close tickets by maintaining communication with IT about unresolved issues.
EDUCATION AND EXPERIENCE QUALIFICATIONS
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED
FISCAL/BUDGET RESPONSIBILITY
WORKING CONDITIONS
ABOUT MGH INSTITUTE:
MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years along with two brand new programs: Master of Health Administration in Leadership and Master of Science in Healthcare Data Analytics to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral degrees, master’s degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.
MGH Institute of Health Professions is the only degree-granting affiliate in Mass General Brigham (MGB), the largest private employer in the Commonwealth of Massachusetts. The Institute has been recognized multiple times by The Chronicle of Higher Education as a “Great College to Work For.” A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.
MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the Institute community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. We are excited about this new initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.
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