A Guest Relations Agent for the Waldorf Astoria Dubai International Financial Centre, engages with our Guests and VIP Guests throughout the entire hospitality experience. From pre-arrival to post-departure, the Guest Relations Agent serves as point of contact for our Guests and creates an unforgettable Guest experience.
What will I be doing?
As a Guest Relations Agent for the Waldorf Astoria Dubai International Financial Centre, you will be part of the Front Office Team which is the main connection between the Guests, the hotel, and the various hotel departments. A Guest Relations Agent truly influences the first impressions of our True Waldorf Guests and VIP Guests and therefore, is responsible for performing the following tasks to the highest standards:
What are we looking for?
A Guest Relations Agent for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should posses the following skills and characteristics:
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
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