Role and Responsibilities
· Greet and attend to patients in person and over the phone.
· Professionally assist doctors, staff, visitors, and patients.
· Answer phone calls in a professional and courteous manner.
· Perform all duties within HIPPA regulations
· Maintain confidentiality of all doctor, staff, and patient information.
· Schedule patient appointments as directed
· Maintains a clean and functional environment. Follows manufacturer’s recommendations and OHSA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinated needed maintenance for prompt repairs.
· Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
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