https://amzn.to/44P6GXZ
Job Description
Our team is in need of a new customer service extraordinaire This position is a customer serviced centered position that also offers the opportunity for mentorship and training to become a service writer and/or repair shop manager. PRIMARY
JOB DUTIES:
-Managing a high volume of incoming phone calls
-Scheduling repair appointments for customers
-Greeting customers as they arrive iating the check-in process
-Gathering details from customers as to the nature of their concern or problem and notating on repair order; acting as a liaison between the customer and the repair technicians
-Finalizing repair re customer pick up
-Light housekeeping duties, such as sweeping the showroom, sanitizing high touch surfaces and cleaning bathrooms
QUALIFICATIONS:
Basic computer skills including the ability to type proficiently and accurately
Some basic automotive knowledge is desired
Impeccable phone skills
Ability to multitask
Excellent active listening skills
Must enjoy working with people
Must have a valid driver’s license and reliable transportation This position comes with the unique opportunity for mentorship to develop skills as a service writer and learn the ins and outs of management within the auto repair industry. Qualified professionals are highly sought after within the automotive aftermarket and we are willing to help the right person learn the skills needed to advance to a higher level career within the field.
Our store offers a 5 day workweek with guaranteed Sundays off, a medical insurance stipend, paid uniform service, web based training and education, and paid vacation after 1 year of employment.
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