Position: Receptionist | Methuen
Alcanza clinical research was founded in December 2021 with the goal of establishing an inclusive clinical research environment to rapidly expand participation from underrepresented patient populations across different minority groups, genders, sexual orientations, disabilities statuses, and more. Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in Boston and Northern MA, Portsmouth, NH, Charleston, SC, and Detroit, MI.
We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine.
Position Summary:
The Front Office Receptionist is responsible for the coordination and performance of front office activities including answering and placing calls, patient reception and direction, placing recruitment calls, supply ordering, and various administrative projects and activities. The position may be the first tors and customer service is of utmost importance.
Essential
Job Duties:
Responsibilities may include but are not limited to:
Minimum Qualifications:
A high school diploma, or equivalent, and a minimum of 1 year experience in a medical office or healthcare environment, or an equivalent combination of education and experience, is required.
Must have well-developed customer service skills.
Experience with calendar management / scheduling is preferred. Bi-lingual (English / Spanish) proficiency is a plus.
Required Skills:
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