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Job Summary
The Human Resources Services function is comprised of cross-functional experts (payroll, benefits services, and HR operations) that manage incoming requests from team members as well as the execution of team member transactions. The Senior Manager-Human Resources Services will define, shape, drive and deliver the Human Resources Services strategy with a specific focus on ensuring that our team members will have their questions and transaction needs resolved in an optimal, customer-focused way – through digitally-enabled self-service (low touch approach to common requests) and, as needed, higher touch human interaction for more complex requests.
The Senior Manager- Human Resources Services must be a strategic thinker, change agent, passionate about people as well as enabling HR technologies and familiar with emerging trends. The Senior Manager- Human Resources Services will be tasked with studying both our team member workforce and our HR technology’s (Oracle HCM and ADP Enterprise) capabilities to build and implement optimal HR transaction/ interaction experiences (touchpoints).
As a people leader, the Senior Manager- Human Resources Services leads a team consisting of experts focused on payroll administration, benefits services (health & welfare plan administration) and HR operations. The Senior Manager- Human Resources Services is accountable to strategize, plan, and execute operationally excellent processes aligned with S&C’s broader Human Resources vision and strategy.
Human Resources Services Accountabilities
Management Accountabilities
Qualifications and Competencies
Education and Experience
Experience in client management and working with cross-functional teams and stakeholders
S&C is a global company providing equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution. S&C’s Engineering teams design solutions for a portfolio of products for a wide range of customers including electric utilities and industrial/commercial power users. S&C offers broad opportunities for advancement, excellent education and training programs, a challenging work environment, and a strong package of pay and benefits.
The Human Energy of S&C has been built on the principles of integrity, enthusiasm, and sustained energy. These are the traits that S&C has always looked for and found when seeking people to join our 100% employee-owned team. S&C would not be where it is today without the diversity of our team members and business partners. We consider our diversity to be a core strength of our company, and we aspire to align our team-member demographics with the populations in which we live and work. To realize this vision, we seek to facilitate the career development of minorities, women and all team members through events hosted by our Inclusion, Diversity, Engagement and Awareness (I.D.E.A.) Group, Women’s Empowerment Group and other S&C affinity groups.
S&C has a proud and longstanding tradition of providing equal employment opportunities without regard to race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or marital status. Further, S&C is committed to taking affirmative action to ensure that qualified females, minorities, veterans, and persons with disabilities can pursue equal employment opportunities. For information regarding equal employment opportunity, please see (url removed).
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