https://amzn.to/44P6GXZ
Core Responsibilities and Essential Functions:
Customer Service: – a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone; identifying self and practice. – b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested. – c. Communicating quickly and often with patients, if there is a delay or wait for patient care. – d. Working with both clinical staff and providers in a team approach. – e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long Operations/Revenue Cycle: – a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork. – b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy. – c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close. – d. Checking patients out; collecting any deductibles or self pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits – e. Contacting patients for appointment reminders Administrative: – Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests – Other duties as assigned by management.
Required Minimum Education:
High school diploma or equivalent. Required
Required Minimum License(s) and Certification(s):
Additional Licenses and Certifications:
Required Minimum Experience:
1-2 years administrative front office experience in a physician practice or health care setting Preferred and Previous customer service experience Required
Required Minimum Skills:
Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.
Description: Job Description Civil Designer working with AutoCAD Civil 3D Producing civil site, water resources, stream restoration, and solid waste...
Apply For This JobPosition Summary Provides advanced life support care in a hospital based ambulance setting to include routine and critical care transports....
Apply For This JobOverview Novant Health is seeking an ED Registered Nurse. The Registered Nurse serves as a leader of the healthcare team...
Apply For This JobNow Brewing – Future Leaders! #tobeapartner Starbucks is known for developing extraordinary leaders who drive business success by doing the...
Apply For This JobWe are looking for energetic, positive individuals to work as tutors we call Clinicians, in a Lindamood-Bell®Learning Center. Join us...
Apply For This JobCategory Administration Job Location US – Remote Additional Locations New York, NY Tracking Code 63366 Position Type Full-Time/Regular We’re seeking...
Apply For This Job