Requisition ID | 2023-102731 | # of Openings | 1 | Category (Portal Searching) | Accounting/Finance |
Location
Amelia Island Resort
At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
Job Description
Performs a variety of administrative functions for the Operational Team members; attends assigned association meetings, records, transcribes for approval and distributes minutes; aids Account Managers by handling customer queries and challenges wherever possible.
Responsibilities
*Provides administrative assistance including correspondence, reports, gathering information for Customer Board of Director members and Operational Team members.
*Maintains contractor files, including insurance information, licensing, W-9’s, etc.
*Maintains team contractor data base for all contractor information.
*Maintains follow up system and handles correspondence to obtain contractor documentation.
*Records postage and copy charges for all associations
*Files documents away as needed.
*Handles operational team communications; including taking telephone messages and paging Account Managers as needed.
*Sends communications to Association Board members and owners and internal communications to other departments.
*Distributes mail and faxes among operational team staff.
*Assists Account Managers by handling customer inquiries and challenges whenever possible.
*Handles outgoing mailings for operational team and account managers.
*Assists in the weekly preparation of a Construction Update Project List on all associations.
*Fulfills State Requirements for continuing CAM training.
*Accomplishes forty hours of in-house training annually.
*Attends community association meetings as assigned, providing logistical support including attendance sheets, folder preparation, recording, transcribing, approvals and distributions of meeting minutes.
Qualifications
*Must be able to use computer, copier, fax, tape recorder.
*Must possess a driver’s license and have reliable transportation.
*Extensive computer skills, proficient in Microsoft Outlook, Word, Excel, PowerPoint and other Microsoft Office applications. Knowledge of TOPS software highly desired.
*Must have high level of written and oral communication skills.
*Strong interpersonal and customer service skills preferred.
*Must have broad organizational skills.
*Ability to work independently and without supervision.
*High school diploma, some College preferred.
*Minimum of five years of Customer Service preferably in a professional services environment.
*Must be ambulatory.
*Must be able to climb stairs, sit or stand for long periods of time, push, occasionally pull or lift 25 to 30 Ilbs.
*Must have full range of motion of both arms and hands.
*Must be able to see and hear.
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
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