https://amzn.to/44P6GXZ
Seeking a highly skilled Quality Control/Quality Assurance manager or one of a leading kitchen appliances company own and lead all activities related to our domestic Quality Control team. The QC/QA is expected to develop and implement all Quality Management Solutions (QMS) activities including but not limited to planning, scheduling, inspection, and testing.
In addition, the QC/QA Manager will provide leadership, mentorship and direction to
our domestic and global QC team.
Roles & Responsibilities:
Establish and manage QC/QA procedures to diagnose and inspect all
returned products.
Devise and manage effective corrective action plans and root cause analysis
procedures with the goal of ensuring. customer satisfaction and reducing
costs associated with defective products.
Integrate QC analysis and corrective action plans into existing
database (Salesforce).
Perform inspection and root cause analysis on all returned products.
Prepare high level reports regarding root cause analysis and corrective action
plans.
Lead and support company global operations team in creating test planning
and inspection procedures during assembly and manufacturing.
Support and collaborate closely with Product Development and Engineering
teams during testing and validation of new and existing products.
Support Manufacturing partners throughout all stages of the Product
Development lifecycle to ensure product are manufactured with the highest
level of quality.
Lead and mentor QC team members.
Work cross-functionally and provide support to our global QC team and
suppliers.
Monitor and ensure manufacturing partners comply with Company’s
marketing requirement documents (MRD).
Collaborate with Customer Service team to create an effective
system/process to collect, monitor and analyze Customer Product Reviews
posted online and on social media platforms and report findings and
recommendations to management team.
Taking the lead in the quality control efforts for various products, including
reviewing failed units when necessary.
Assuming responsibility for sustaining engineering tasks and managing
projects that are in the production phase (such as the kettles).
Collaborating closely with the QC teams in China for effective
communication.
Skills & and Experience:
Minimum of 5 years of experience in Quality Control/Quality Assurance roles.
Management experience is preferred.
Experience integrating QC analysis and corrective action plans into databases
like Salesforce or similar databases.
Subject matter expertise in quality systems, problem solving and continuous
improvement practices.
Demonstrated proficiency in root cause analysis.
Results oriented mindset with the ability to work under pressure to meet
challenging deadlines.
Extensive knowledge of various materials, such as metal, plastic, and various
electronic components.
Strong organization and planning abilities.
Exceptional problem-solving, analytical and decision-making skills.
Strong communication skills and ability to work well within a collaborative
team environment.
Six Sigma Certification preferred.
Bachelor’s degree in technical field.
Notes:
based out of our Mahwah location and would be onsite 5 days a week.
Salary Range is $100 – 120k.
This person needs to be able to work with our overseas QC team in China as well as the onsite engineering team to troubleshoot products.
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